The emotional toll is massive.
HR and people leaders run back-to-back termination meetings and are expected to manage the personal toll because theirs is not comparable to what it’s like for the person who is leaving.
Restructuring is the hardest part of your job, and the worst day of theirs.
Prepare every leader, support every employee during restructuring.
ISO 27001 · HIPAA · GDPR · Data stored in Australia
Introducing Kora
The employee assistance program built for People and Culture teams leading organisational change.
The challenge
Telling good people that they no longer have a job is the hardest part of your role.
Everyone looks to HR to do the hard work and say the hard things.
Executive teams sometimes put more emphasis on the modelling of the restructure and expect the communication and employee support to be done by you and your team.
The blame can land on HR.
HR teams have to do their job by communicating the layoff. It’s not your ‘fault’, but you and your team can get the blame for the message.
The challenge
Leaders don’t always have the skills or support to run the hard conversations well.
HR is accountable for every hard conversation in a restructure, but can’t be in every room.
The risk sits in how each leader delivers the news, and you can’t hear any of it. You find out when it turns into a complaint, sick leave or a claim.
There is no easy way to tell someone they are being laid off. Leaders are unprepared.
People leaders might get a briefing, a script and the EAP number to hand out. For some, that’s not enough and the message goes off-script and the risk lands on HR.
Every tool you have is one way. You need two way preparedness.
Leaders get a script or a briefing but nothing prepares them for the two-way conversations when the employee argues back or falls apart. If the first conversation is the real conversation then the cognitive load of doing it on the spot causes risks and burnout.
Control
Leaders rehearse the hard conversation before they have it.
Each leader picks the conversation, says it out loud, and an AI counterpart reacts realistically. Kora scores the rehearsal against a standard written by a clinical psychologist, shows the gaps, and lets them retry just that moment.
Spoken AI roleplay · Clinical scoring frameworks · Retry missed moments · Realistic AI reactions
Private to the leader. HR sees scores, not transcripts.
Announcement meeting
Survivor 1:1
Merged team’s first meeting
Notification meetings
Performance conversations
Conflict
1 Score
2 Gap list
3 Retry
Know
See which leaders are ready. Know where the risks are before your CEO asks.
One view of who has rehearsed, who reached the standard, and which teams have hard conversations coming with leaders still below the standard. Export data summary for your CEO and board.
Readiness by team · Hotspots · CEO and board data summary
Evidence that your leaders were prepared, not a promise of fewer claims.
Care
Comprehensive EAP support for employees that need it.
Employees or managers can book a psychologist or counsellor themselves in the app, by video, phone or in person. Critical incident support can be on site or virtual from notification day, and the 24/7 phone line is one tap away for instant access to support.
Self- or manager-booking · 24/7 support line · Critical incident support · Family members included
The organisation sees de-identified trends, never personal names.
Why Kora
Rehearse and know. Not brief and hope.
Your leaders walk in rehearsed, not just briefed.
Today, leaders get a script and a briefing, and the first time they say it out loud is to the person losing their job. With Kora, every leader rehearses that exact conversation with a counterpart that pushes back, and retries until they reach the standard.
You know who’s ready before the meeting, not after the complaint.
Today, you find out how a conversation went when it turns into a grievance or sick leave. With Kora, you see who has rehearsed and who reached the standard, team by team, before anyone is told.
Your EAP stays, with nothing to give up.
Counselling, the app, the 24/7 line and critical incident support all carry over. And when the restructure is done, your leaders keep rehearsing the conversations every team has: performance, conflict, ending employment.
Risk surveys find the hazard. They don’t change what managers say.
Kora works inside the conversation where the hazard turns into harm.
Every plan is tailored to your organisation and can be structured as a fixed annual fee or a retainer plus sessions.
Compare plans
What changes
“Managers said they were ready. They were prepared for complexity.”
“So much of AI doesn’t help people to be genuine. This helped my people leaders to find their own words. Dignity is critical and we got more of that.”
26% → 82%Average score on retry
Compliant with the most rigorous security and safety standards.
Kora is certified to industry-leading third party standards including ISO 27001, with no AI training on your data.
ISO 42001
ISO 42001 certified, our AI governance framework gives customers confidence in how we build and run AI.
ISO 27001
Kora is fully certified with ISO 27001, the internationally recognised standard for information security management.
GDPR
We operate under GDPR, the world’s strictest standard for data privacy.
HIPAA
We safeguard your protected health information with HIPAA-compliant processes, policies, and technical controls.
No AI training
We don’t train AI models on your data.
Planning a restructure or in the middle of one?
A confidential 30-minute walkthrough with your reorganisation in mind.
Confidential calls, NDA on request · No pushy sales process
ISO 27001 · HIPAA · GDPR · Data stored in Australia
